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Refund Policy for Triathlongram
At Triathlongram, we're committed to the satisfaction of our customers, offering high-quality products that resonate with the passion and endurance of triathletes. Understanding the nature of our print-on-demand products, here's our refund policy:
Returns & Exchanges:
- Due to the custom-made nature of our products, we do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at [admin@creatorscripts.com/+52 8445064431] with details of the product and the defect within 30 days of receipt.
Refunds:
- Once we receive your item, we will inspect it and notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping:
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Exceptions / Non-returnable items: Certain types of items cannot be returned, like personalized items (e.g., custom names, messages) and items on sale. Please get in touch if you have questions or concerns about your specific item.
Damaged Items: If your order arrives damaged in any way, please email us as soon as possible at [contact email] with your order number and a photo of the item's condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
Contact Us: If you have any questions about our Returns and Refunds Policy, please contact us at:
- admin@creatorscripts.com
- +52 8445064431
This policy is subject to changes, and we encourage customers to review it periodically. Last updated on June 23,2024.